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Public Relations: Media Crisis Communications

2.1 horas
Intermedio

Public Relations during a time of crisis. Imagine that a …

Lo que aprenderás
Being able to Manage Crisis Communications
Know how to appear Confident on Camera
Prepare Messages
Handle tough questions

Survey analysis to Gain Marketing Insights

18.8 horas
Todos los niveles

How do consumers see your brand relative to your competitors? …

Lo que aprenderás
From one-off customer satisfaction surveys to brand tracking surveys that are administering on a continuous basis, they provide the information that marketers need to understand how their products, services and brands are seen by consumers.
In Analytic Methods for Survey Data, statistical learners will become familiar with established methods for converting survey responses to insights that can support marketing decisions.
Techniques discussed include factor analytics, cluster analysis, discriminant analysis and multi-dimensional scaling.
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